How likely are you to recommend Harcourts to a friend or colleague?
Tell us a little more about why you gave this score?
Because they are a Professional and friendly organisation to deal with. The sale of my House was conducted in a business like manner and our association with those concerned was most appreciated.
If we could do one more thing to make you more likely to recommend Harcourts, what would that be?
Nothing more necessary.
How would you rate the overall service you received from Susan ...
1 Star is poor and 5 Stars is excellent
We would love a review we can publish online. EG: What impressed you about the service you received?
The Professional and friendly attitude displayed by all concerned
- V & G Payne, vendors
Susan Rule, she was amazing, professional & lovely! Sold our home in 2 weeks. She is the reason I rate Harcourts highly. Our agents confidence in & of the market. Susan reassured us that she could sell our house after almost a year on the market with Purple Bricks & she did IN 2 WEEKS!! She was so friendly & made the whole process a great experience - Tom & Kara, vendors
I wanted to purchase an investment property in Adelaide but my challenge is that I live interstate. I am unable to visit any properties in person so this purchase was completed sight unseen (other than photos and Google maps). When I reflect on the experience now that the deal is done, these are my top 3 reasons why you should feel confident selecting Susan to either sell or buy your next property.
1 - She understands what it is like to purchase property from another state. She kept me up to date with text messages and phone calls throughout the entire process. She even performed the final inspection on my behalf and provided feedback on the property (I really appreciate you doing this, thank you).
2 - Susan described how offers were going to be reviewed and accepted by the owner, and this is exactly how the process went. The final sale price was higher than the listed range, which is great for the seller but as a buyer I also felt there was competition for the property and in the end I paid market value. I felt Susan was completely honest and transparent while considering the interests of both parties in the transaction.
3 - During my property search, and this is the first time I've had this happen, other property agents in the area gave me positive feedback on Susan. This gave me confidence in her honesty and work ethic. Which she demonstrated throughout the entire purchasing process.
I hope we can work together again in the future and wish you all the best. - D Ryan, vendor
Susan was amazing! Incredibly efficient, professional & honest. We are very grateful for every effort that was put into making selling our house from interstate seamless & stressfree. We cannot speak highly enough of Susan - S Foy, Tom Price WA
This is our first experience as investment buyers and we were very happy with the experience. Susan made it happen!! - A & Z Maina
Susan made us feel at ease as we purchased our first home. We were treated with maturity and were given fantastic advice and honesty. Susan really did care about us. - A Schifillity & K Maunder, Huntfield Heights
Sue Rule conducts herself in such a friendly & professional way. We will continue to use her & Harcourts in the future & recommend her to all - A Andresen, Morphett Vale
Susan has been my selling agent for many years. I have never felt the need to use anyone else. I refer my clients to her as I know they will be looked after with Sue's honesty & integrity - P & C Albon, A & L Nichols
We have sold a previous home through Susan & find her very professional. She does her research & is always right. She is great with her feedback & is great with people. - D & L Langdon, Port Noarlunga
Susan Rule - There's only one rule in real estate! She was great, upfront & honest & we were very satisfied - L McAllister, Happy Valley
I was fully informed throughout the journey. Susan phoned after every open. 4 words to describe Susan 'approachable, trustworthy, consultative & friendly'. - J King, Port Noarlunga
Susan went above and beyond when selling our home, she is professional, reliable and competent in the art of selling homes. She was proactive and she worked very hard for us. Susan is also a very lovely lady, if you are looking for real estate I highly recommend Susan. - L & M Browne, Seaford
Thank you Susan in believing in our dream even when we had doubts it would never happen. You're the best!! Thank you so much. - Peter, Robyn & boys
We would like to thank Susan on the recent sale of our property. You were always so cheery when you arrived to show our home. We appreciate your work ethic, but also your sensitivity to our family situation. You respected our decisions whilst guiding us with your knowledge and experience. It was abundantly clear from the very outset, that what we saw was what we got. We have much pleasure in highly recommending you to any of our friends that may be looking to sell. - S & L Bills
Susan's professional approach and personal knowledge of the property market in the area were excellent. The pre-sale advice she gave was very helpful with the preparation of my property. Thank you Susan, we listened to your great advice and as a result, much to my neighbours surprise, the property had a sold sticker within the first weeks of being on the market. A big congratulations for a job well done Susan! - C Butterworth
Susan, thank you so much for the fantastic result on the sale of our unit! You have been a pleasure to deal with and made a stressful time very easy. Your open and honest nature has been a breath of fresh air. - Lisa, Lee & Kayla
I would like to thank Susan for making the recent sale of our home such a stress free experience. We had total trust and confidence in Susan's work and her knowledge and helpfulness is now guiding us on our new venture of building. I will not hesitate in recommending Susan to anyone wanting to sell their property. - S & J Chant
Susan has made me feel at ease in my decision putting the house on the market. She was a very friendly person, very easy to approach. I would have no hesitation in recommending Susan to anyone. - J Blight
Susan made buying my first house a pleasure. She has been upfront and honest since day one. I would highly recommend her to anyone looking to buy a new home. - A Channing