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Our Clients - What They Say

Testimonials from our clients

 

 

The best managing agent I ever had was Gail Pounsett, now of Harcourts Christies Beach. Gail managed our investment property in the City of Onkaparinga, SA and was amazing. Gail was very responsive, professional and knew everything about our property because she cared. Coincidentally, I found her real estate sales husband, Brian Kenneth Pounsett to be the best selling agent we have dealt with when he handled the sale for us. Brian gave good honest advice with no sugar coating which we have unfortunately experienced with other sales agents. Harcourts Christies Beach, SA are very fortunate to have this couple. - B Irikis

 

 

1 - She understands what it is like to purchase property from another state. She kept me up to date with text messages and phone calls throughout the entire process. She even performed the final inspection on my behalf and provided feedback on the property (I really appreciate you doing this, thank you).

2 - Susan described how offers were going to be reviewed and accepted by the owner, and this is exactly how the process went. The final sale price was higher than the listed range, which is great for the seller but as a buyer I also felt there was competition for the property and in the end I paid market value. I felt Susan was completely honest and transparent while considering the interests of both parties in the transaction.

3 - During my property search, and this is the first time I've had this happen, other property agents in the area gave me positive feedback on Susan. This gave me confidence in her honesty and work ethic. Which she demonstrated throughout the entire purchasing process.

I hope we can work together again in the future and wish you all the best. - D Ryan, property owner

 

 

When we listed our Reynella unit to sell with Jayne Baily it became the 6th unit for sale in the one unit group. So, we were very concerned that it wouldn't sell and end up sitting like the rest of the units in the group. Jayne gave us some good advice which we followed and to our huge delight our unit was under contract within 3 weeks! Our unit was the 1st to sell in that group and we were very happy with the sale price. The other agents must be quite embarrassed!! Working in real estate industry for the past 35 years as a property manager, you get to know 'the good agents' and I can honestly say we picked the best agent to sell our property. Many thanks Jayne! - Dick & Jayne W, property owner

 

 

Hi Gail! Thank you - you are amazing & should be getting awards for what you do. I hope Harcourts know how lucky they are!                                 - Rosanna, property owner

 

 

Hello Shane. I just wanted to send you a short email thanking you for all of your efforts in selling our home over the last month and a half. Your level of professionalism and customer service was a stand out over the other agents that we spoke to and the results you achieved for us removed all the stress from the process. From your pre-sale advice in regards to how best to present our house, to organising professional photos, to having over 800 views in the first week our house went on the market, to receiving a decent offer by the night of our first open and then completing settlement 30days later, we could not have asked for a better experience. You went above and beyond in giving us advice along the way, which included supporting us with putting an offer in on our new house and your congratulations card waiting for us in our letterbox at our new home was a lovely touch. I would have no hesitation in recommending your services to anyone looking at selling their house and I wish you and the company all the best in the near future. - K & R Corey, vendors

 

Dear Heather, Many thanks for the continued support and hard work. We really appreciate all that you do and the peace of mind you bring us.  - Steve & Lauren (Property Management)

 

 

Rick, in this busy & often impersonal world it is hard to find people who do their jobs and then go that extra mile. I just wanted you to know how much I appreciate you going above and beyond what was expected of you in your position. I will most certainly recommend you to anyone I know who is considering selling their property.  - K Hudson, Morphett Vale

 

 

Lynette was very friendly as well as professional which made the whole process very stress free. In our opinion she went 'above and beyond' what most agents we have dealt with would do, in terms of answering our questions and communication between seller and buyer parties. I would definitely recommend Lynette to friends and family who are thinking of selling. - M Heinze & S Bugden 

 

 

(Please refer to our agent's profiles for more testimonials from their clients, thank you)